Support

Ensuring Your Operations Never Stop

Home / Services / Support

Broekema’s Commitment to Service, Maintenance, and Troubleshooting

At Broekema, our support doesn’t stop with the sale of our conveyor belts. We know how important it is to keep your systems running smoothly. That’s why our teams in the Netherlands and the USA are ready to help when you need it. Our technicians are skilled problem solvers who can quickly identify and resolve a wide range of issues. Whether it’s routine maintenance, optimizing efficiency, or fixing technical problems, we have the expertise to minimize downtime. We offer advice on regular check-ups and maintenance strategies tailored to your specific operational needs to keep your conveyor systems performing at their best.

Customer support

Our team is here to ensure you have a smooth experience with our conveyor belts. If you encounter any challenges or have concerns, our customer service team is ready to help. We provide comprehensive support for any queries or issues after installation. This includes guidance on usage, advice on performance optimization, and quick resolution of unexpected problems. Our focus is on prompt, effective responses to keep your systems reliable and efficient. We prioritize clear communication and customer satisfaction, addressing any post-purchase concerns with care and professionalism.

Maintenance & Repair

We are committed to providing you with the tools and knowledge for effective maintenance. Our repair kits contain everything you need for quick field repairs, including essential components and easy-to-follow instructions. These kits help you address common issues swiftly and efficiently. Additionally, we offer expert tips and guidance for regular maintenance, empowering you to keep your conveyor systems in peak condition. This proactive approach helps prevent breakdowns, extends the lifespan of your conveyor belts, and ensures consistent performance.

Continuous improvement

Continuous improvement is a core value at Broekema, guiding us to refine processes across our company using 5S and LEAN methodologies. This approach boosts efficiency and product quality by streamlining operations, reducing waste, and optimizing resources. We gather real-world feedback to innovate our conveyor belts, ensuring they meet current demands and adapt to future challenges. This results in reliable, high-quality products and efficient service, keeping Broekema at the forefront of conveyor belt technology and industry standards.

Sharing our knowledge

At Broekema, we believe sharing knowledge is key to growth and success. We provide our dealers with comprehensive resources like guides and flyers, offering detailed insights into our products and materials. Internally, we emphasize continuous learning and professional development. New team members receive thorough training, and we support ongoing education to help our staff grow and take on new roles. By prioritizing knowledge sharing, we enhance our team’s capabilities and ensure our partners have the information they need to succeed. Our online blog also shares insights and updates, contributing to the broader community’s understanding of our field.

Case studies

Poultry house cleaning

A tractor-pulled cleaning system using Broekema belted chain technology enhances poultry house cleanliness, reduces labor costs, and improves biosecurity

Case study

Brick Stone Laying Machine

Equipping a bricklaying machine with Broekema belted chain technology and hardened rods reduced labor costs, ensured consistent brick placement, and improved construction efficiency

Case study

Street Sweepers with Broekema Belted Chain

Using Broekema belted chain technology in street sweepers reduced maintenance needs, ensured quiet operation, and extended the operational lifespan, improving urban cleanliness and efficiency

Case study

Explore Broekema for top-notch conveyor belt solutions, expert support, and innovative maintenance strategies. Our commitment to continuous improvement, efficient operations, and comprehensive customer service ensures your systems run smoothly and reliably. Stay ahead with Broekema’s advanced technology and industry-leading expertise in conveyor systems.

Frequently Asked Questions

Have questions about our conveyor belt solutions or services? Our FAQ section provides quick, clear answers to common queries. From technical specs to maintenance tips, find insights into our products and processes, compiled from frequent client inquiries.

Contact information

We’re here to help. For specific questions, detailed information, or to discuss your conveyor belt needs, contact us. Our team is ready to provide personalized support and expert advice to ensure your conveyor system fits your operations perfectly.